Autodesk selects the Reseller of the Quarter according to the quality of customer service, support and professional education, overall sales, vertical sales, and overall growth. CADD Microsystems’ education of customers in architecture, construction, civil engineering, facilities management, GIS, mapping, visualization, and government applications has enabled the company to grow its business, while helping customers enhance their competitiveness through greater efficiency and higher productivity.
Steve Blum, Autodesk’s senior vice president, said, “CADD Microsystems is a key partner to Autodesk, serving as a trusted adviser and helping to ensure their customers get the best solution for their design needs. Over the past year, CADD Microsystems has strengthened its commitment to training and education programs, resulting in a 62-percent increase in year-over-year growth. That is a huge achievement, especially in today’s challenging economic climate.”
CADD Microsystems training and education provide valuable, step-by-step instructions to help customers automate their businesses. The company’s Quick Start program, developed in collaboration with Autodesk Consulting, offers project-focused templates that clients can use to accelerate their technology adoption.
“Our customers are our business, and we continue to focus on the business value and technical aspects of using Autodesk technology, with special emphasis on reducing the ‘friction’ involved in creating and exchanging modeled information,” said Jeff Gravatte, chief executive officer of CADD Microsystems. “As a trusted adviser in both the government and commercial marketplace, we are able to provide added value to our customers through a team of experts with significant successful experience in exchanging building information models across disciplines and organizations.”
Previously awarded the Autodesk Platinum Club award, an elite group of resellers recognized for top sales performance and outstanding customer service, as well as the Reseller of the Quarter for Q1 FY09, CADD Microsystems has a history of providing outstanding customer service as well as a reputation for responsiveness and reliability.
“We are very proud to receive this honor again,” stated Matt Davoren, president and chief operating officer of CADD Microsystems. “This recognition acknowledges and reinforces our commitment to our customers, as well as the time and effort we have put toward providing the right training, support and service products for our customers’ needs.”